This page explains how to ask ZaidApp to delete the personal data we hold about you, including data we received when you connected a Facebook or Instagram account. It forms part of our Privacy Policy.
1. Data We May Hold
Depending on how you have used ZaidApp, we may hold:
- Account details: your name, username, email address and profile information.
- Content you posted: community threads, replies, blog comments and reactions.
- Messages you sent us: contact form enquiries and quote requests.
- Notification settings: browser push notification subscriptions.
- Connected social accounts: if you connected a Facebook Page or Instagram account, its name, ID and the access token we use to publish posts you approve.
2. How to Request Deletion
Email us at the address below from the email linked to your account, or the one you used to contact us, with the subject "Data deletion request". Tell us which data you want deleted, or ask us to delete everything.
We may ask you to confirm the request from that email address, so that nobody else can delete your data.
3. Facebook and Instagram
If you connected a Facebook or Instagram account to ZaidApp, you can also remove our access at any time:
- On Facebook, open Settings & privacy, then Settings, then Business integrations. Select ZaidApp and click Remove.
- Removing the app stops ZaidApp from posting or reading data with your account. To also delete the data we have already stored, send us a deletion request as described above.
4. What Happens Next
- We will confirm that we have received your request within 7 days.
- We will delete your data within 30 days of confirming the request, and tell you when it is done.
- Community posts you made may be removed or shown as from a deleted user, so that other people's replies still make sense.
5. What We Keep
We may keep some records where the law requires it, such as invoices and payment records, or where we need them to resolve a dispute or prevent fraud. We keep these only for as long as required and then delete them.
6. Contact Information
If you have any questions about deleting your data, please contact us:
- Email: contact@zaidapp.com